Last Updated: 01/01/2026
We at EJuice Avenue respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://www.ejuiceavenue.com, create an account, place an order, subscribe to marketing, or contact us.
1. Age Restriction
Our website and products are intended only for adults who are legally allowed to purchase vape and nicotine products. In the United States, you must be 21 or older to purchase from us. We may use age-gating and age-verification tools before allowing access to certain products or completing an order.
2. Information We Collect
We may collect:
- name, email, phone number, billing and shipping address
- account and order history
- payment and transaction details
- date of birth and age-verification information
- government ID details or verification results when needed for compliance
- IP address, browser type, device information, cookies, and website activity
- marketing preferences and communications with us
3. How We Use Information
We use your information to:
- operate our website and your account
- process orders, payments, shipping, returns, and customer support
- verify age and prevent fraud
- comply with legal and regulatory requirements
- improve our website, products, and services
- send marketing messages if you opt in
- protect our business, customers, and website security
4. Age Verification
Because we sell age-restricted products, we may require age verification. This may involve collecting date of birth, ID information, or using a third-party verification provider. We use this information only as needed for age verification, fraud prevention, legal compliance, and related security purposes.
5. Cookies and Tracking
We use cookies and similar technologies to:
- keep your cart and login active
- remember preferences
- analyze traffic and website performance
- support advertising and marketing
You can manage cookies through your browser settings or any cookie tools we make available. Some features may not work properly if cookies are disabled.
6. How We Share Information
We may share information with:
- payment processors
- age-verification and fraud-prevention providers
- shipping and logistics partners
- website hosting, analytics, email, SMS, and customer support vendors
- legal authorities or regulators when required by law
- business partners involved in a merger, sale, or transfer of assets
We do not sell personal information for money. However, some advertising or analytics tools may be treated as “sharing” under certain privacy laws.
7. Marketing Emails and Texts
If you opt in, we may send you promotional emails or text messages about products, offers, restocks, or store updates. You can unsubscribe from marketing emails by clicking the unsubscribe link. You can opt out of marketing texts by replying STOP.
Opting out of marketing does not stop transactional messages such as order updates, legal notices, or customer service communications.
8. Your Privacy Rights
Depending on where you live, you may have the right to:
- know what personal information we collect and use
- access or correct your information
- request deletion of your information
- opt out of certain advertising or data sharing
- limit use of sensitive personal information where required by law
- receive equal treatment for exercising your rights
To make a privacy request, contact us at:
Email: [email protected]
We may need to verify your identity before completing your request.
9. Data Retention
We keep personal information only as long as reasonably necessary for business, legal, tax, fraud-prevention, age-verification, and compliance purposes.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
EJUICEAVENUE
Email: [email protected]om